1. Introduction
QTNetwork.eu ("QTNetwork", "we", "us", or "our") is committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you interact with our services.
2. Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation performed on personal data, whether automated or not.
- Data Subject: A natural person whose personal data is processed.
- Controller: The entity determining the purposes and means of the processing of personal data.
3. Data We Collect
- Contact Data: Name, email address, phone number.
- Account Data: Login credentials, preferences, profile info.
- Technical Data: IP address, browser type, OS, referral source, device data.
- Usage Data: Pages visited, interactions, session timestamps.
- Cookies: Analytics, performance, and functional cookies. See our Cookie Policy.
4. How We Use Data
- Provide, maintain, and improve our services.
- Analyze usage and performance.
- Communicate with users, including support and service announcements.
- Prevent fraud and enhance security.
- Comply with legal obligations.
5. Legal Bases for Processing
We process your personal data based on:
- Your consent (Art. 6(1)(a) GDPR).
- Performance of a contract (Art. 6(1)(b) GDPR).
- Compliance with legal obligations (Art. 6(1)(c) GDPR).
- Legitimate interests (Art. 6(1)(f) GDPR), such as securing our platform or enhancing services.
7. International Transfers
Data may be transferred outside the EEA or UK. Where applicable, we use:
- Standard Contractual Clauses (SCCs).
- EU-U.S. Data Privacy Framework (DPF), if eligible.
8. Data Retention
We retain your data only as long as necessary for the purposes stated, or to comply with legal requirements.
9. Your Rights (GDPR & UK GDPR)
- Access your data
- Rectification
- Erasure ("right to be forgotten")
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent at any time
- File a complaint with your local Data Protection Authority
10. CCPA/CPRA Rights (California Residents)
- Right to know what data we collect
- Right to request deletion
- Right to opt out of sale or sharing
- Right to non-discrimination for exercising privacy rights
11. Security Measures
We implement industry-standard security including encryption, secure access, and monitoring to protect your personal data.
12. Children’s Privacy
We do not knowingly collect data from anyone under the age of 16. If we become aware, we will promptly delete it.
13. Automated Decision-Making
We do not use personal data to make automated decisions with legal or significant effects without human involvement.
14. Data Protection Officer
We have appointed a Data Protection Officer (DPO). You may contact them at [email protected].
15. Supervisory Authority Contact
You may lodge a complaint with your local data authority or with the Dutch DPA (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/en
16. Updates to this Policy
This Privacy Policy may be updated. We will post updates on this page with a revised "Effective Date".
17. Contact Us
For questions, requests, or complaints, contact us at [email protected].